Process & artifacts

Services
Product design · UX research · Interaction design · Cross-functional facilitation · Change management
Description
Impact
~75% faster quoting — cut turnaround time on quotes
~40% reduction in decision-making time
~60% less manual data entry
Year
2025
Timeline
Project phase
Location
London, UK
Process
Cut quoting time by ~75% and decision-making time by ~40%
Took the product from proof-of-concept to a scalable MVP~60% less manual data entry
Shifted how leadership resourced and planned for MVPs
Built a champions programme to drive adoption over legacy processes
Translated designs into reusable design system components, improving build efficiency and visual consistency company-wide
Key Contribution
Cut quoting time by ~75% and decision-making time by ~40%
Took the product from proof-of-concept to a scalable MVP~60% less manual data entry
Shifted how leadership resourced and planned for MVPs
Built a champions programme to drive adoption over legacy processes
Translated designs into reusable design system components, improving build efficiency and visual consistency company-wide