Process & artifacts

Cutting quote time by 75% with agentic underwriting

Cutting quote time by 75% with agentic underwriting

Services

Product design · UX research · Interaction design · Cross-functional facilitation · Change management

Description

Built a zero-to-one agentic underwriting system designed to aid high-stakes decision-making. The product surfaces insights and recommended actions while keeping people in control of the final call.

Built a zero-to-one agentic underwriting system designed to aid high-stakes decision-making. The product surfaces insights and recommended actions while keeping people in control of the final call.

Impact

  • ~75% faster quoting — cut turnaround time on quotes

  • ~40% reduction in decision-making time

  • ~60% less manual data entry

Year

2025

Timeline

Project phase

Location

London, UK

Process

  • Cut quoting time by ~75% and decision-making time by ~40%

  • Took the product from proof-of-concept to a scalable MVP~60% less manual data entry

  • Shifted how leadership resourced and planned for MVPs

  • Built a champions programme to drive adoption over legacy processes

  • Translated designs into reusable design system components, improving build efficiency and visual consistency company-wide

Key Contribution

  • Cut quoting time by ~75% and decision-making time by ~40%

  • Took the product from proof-of-concept to a scalable MVP~60% less manual data entry

  • Shifted how leadership resourced and planned for MVPs

  • Built a champions programme to drive adoption over legacy processes

  • Translated designs into reusable design system components, improving build efficiency and visual consistency company-wide

© All right reserved

© All right reserved