
About
Ruksana Shaukat Jali
Product designer & change practitioner
Ruksana is the founder of The Human Layer, working at the intersection of AI, product design, and behavioural psychology. She helps organisations close the gap between AI capability and adoption… auditing what’s breaking down, designing the products that fix it, and guiding the change it takes to get people to actually trust and use AI.
With experience across fast-paced AI startups and McKinsey, she’s built zero-to-one products in high-stakes environments. In her spare time she writes on Intentional AI and human behaviour in The Human Layer and is a guest lecturer at Imperial College.


